Independent Coach and Trainer
My mission is to provide quality courses in the most engaging learning environment. I focus on empowering people by providing the necessary tools and knowledge to help them deliver high quality advice, whatever the issue. With my uniquely practical and interactive approach, participants are inspired to make a difference, empowered to tackle the most challenging questions, and leave confident in their new-found knowledge.
Gill Ormond
About Me...
With 17 years experience with Local Citizens Advice offices across Hampshire, I have worked as an Advice Service Manager, Advice Session Supervisor, Training Manager and Quality Auditor, although I never forget that I started out as a volunteer adviser! I began delivering training courses to Local Citizens Advice offices on a freelance basis back in 2015, and I've never looked back. With expertise in Welfare Benefits, Housing, Employment Law and Money Advice amongst others, I can meet the training needs of both new and experienced Advisers, and provide skills training for non-advice roles too.
Qualifications
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Level 4 Award in Preparing to Teach in the Lifelong Learning Sector (PTLLS)
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Level 3 award in Assessing Competence in the Work Environment
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TQUK Level 2 Certificate in Self-Harm and Suicide Prevention
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FAA Level 3 Award in Supervising First Aid for Mental Health
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NUCO Registered and Qualified Instructor
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Level 2 Certificate in Coaching Rugby Union
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Level 2 Certificate in Coaching Netball
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Citizens Advice Certificate in Generalist Advice Work